Privacy Policy

Last updated: 23 July 2026

North West Driveways is committed to handling personal data fairly, lawfully, and transparently. This Privacy Policy explains how we collect, use, store, and protect personal data when you use this website or contact us about our services.

Who we are

North West Driveways is the controller of personal data collected through this website. If you have questions about this policy or how we handle your information, please contact us:

Information we may collect

When you contact us or ask about our services, we may collect the information you choose to provide, such as your name, address, telephone number, email address, and details of your enquiry or project.

We may also collect limited technical and usage information if you opt in to analytics cookies. This may include pages visited, time spent on the site, browser type, device information, and an anonymised IP address. Please see our Cookie Policy for more information.

How we use your information

We use personal data to respond to enquiries, provide quotations and services, manage customer relationships, maintain business records, and meet legal or regulatory obligations. We may also use aggregated analytics information to improve this website.

Our legal bases for processing

Depending on the circumstances, we process personal data because it is necessary to respond to a request from you, take steps towards or perform a contract, comply with a legal obligation, pursue our legitimate interests in running and improving our business, or because you have given consent. You can withdraw consent for analytics at any time by clearing this site's stored data in your browser and revisiting the site.

When we share information

We do not sell personal data. We may share information with carefully selected service providers where necessary to operate our business or website, with professional advisers, insurers, or payment providers where relevant, or where we are required to do so by law. We only share the information needed for the relevant purpose.

International transfers

Some website service providers, including Google Analytics if you consent to analytics, may process information outside the UK. Where this applies, the provider is responsible for putting appropriate safeguards in place for international transfers.

How long we keep information

We keep personal data only for as long as necessary for the purpose for which it was collected, including to meet legal, accounting, tax, or insurance requirements. The appropriate retention period depends on the type of information and our relationship with you.

Your rights

Under UK data protection law, you may have rights to access your personal data, correct inaccurate information, request deletion, restrict or object to processing, withdraw consent, and request a portable copy of data you have provided. These rights are not absolute and may be subject to legal exemptions.

You also have the right to complain to the Information Commissioner's Office (ICO) if you are unhappy with how we use your personal data. We would appreciate the opportunity to address your concerns first, so please contact us before making a complaint.

Third-party websites

This website may link to third-party websites. Their privacy practices are governed by their own policies, and North West Driveways is not responsible for their content or data handling.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.